Privacy Policy

We (“We”, “Us” or “Our”) are committed to safeguarding your personal data and protecting your privacy.

This Privacy Policy explains how we collect and store the information you provide through the official website Qvix Vault (the “website”).

These principles will be upheld:

  • To ensure transparency about how we collect and process your personal data:

We want you to be able to make informed decisions about how your personal data is used and processed. That’s why we created this official website. To support this, we use various methods and procedures to provide clear, relevant information on how it works and how we handle personal data.

If we assess that you need specific details, we will share them with you at the appropriate date and time.

We are happy to assist with any enquiries and to clarify any legal limitations. Please contact us via email at: info@qvix-vault.com

  • We will use personal data solely for the purposes set out in this policy.

Personal Data may be processed by Us for various purposes, including to provide access to our official website, connect you with third-party trading platforms (the 'Services'), enhance the site, safeguard our rights and interests, support the maintenance and delivery of the Services, comply with legal or regulatory obligations, and conduct administrative and business activities that enable the provision and use of the Services.

We also process your personal data to better understand your preferences and needs.

  • To access essential tools to safeguard your personal data rights:

We have robust processes in place to help you exercise your rights. Contact Us anytime to request access to your Personal Data. We can update or delete it, stop using it for specific or general purposes, and transfer your information to you or to a third party. We will endeavour to accommodate your requests.

  • Protect your personal data:

While we cannot guarantee absolute security of your personal data, we guarantee that we will continue to implement a range of industry-standard measures and safeguards to protect it.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal data the company collects about individuals, how that data is processed, when it may be shared with third parties, and the security measures used to protect it.

This Policy covers information relating to an identified or identifiable natural person. A person is identifiable if they can be identified directly, or indirectly through a combination of other information we hold or can access.

The Policy defines “processing” as any operation that involves the use or collection of personal data, including the management, organisation, structuring, and storage of such data.

Our services are intended for a general audience and are not designed for individuals under 18. We do not knowingly solicit or collect information from anyone under 18, nor do we knowingly allow such individuals to use our services. If we become aware that we have collected information from someone under 18, we will delete it promptly.

2. What personal data do we hold about you?

When you use our services and channels, or visit our official website, we collect personal data. In some cases, we will ask you to provide this information directly. In others, we obtain it by analysing how you use our services and channels, or from information supplied by our third-party partners.

3. You are not required to disclose any personal information to the company, and there will be no consequences if you choose not to.

You are not required to provide us with any personal data. However, choosing not to do so in certain circumstances may prevent us from providing the services or may hinder users from accessing the website.

4. What types of personal data can we collect? When you visit our website, we will collect the following personal information:

This includes details from your online activity logs and traffic data (including your IP address, date and time of access, and language used), software crash logs, the type of browser, and information about the device you use. The data we collect is non-personal and cannot be used to identify you.

Personal Data We receive from you: Any personal data you choose to provide to Us when you connect to a third-party online trading platform through Us.

Personal information you submit directly to third-party trading platforms to facilitate trading includes your full name, address, phone number, and email address.

5. Legal basis and purposes for processing personal data

The company processes your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.

Without a lawful basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:

  • You have provided consent for the processing of your personal data for one or more specific purposes. This applies, for example, when you submit personal information via the official website so that we can transfer it to a third-party trading platform.
  • The Company or third parties may need to process data to pursue their legitimate interests, such as improving our services or defending legal claims.
  • Processing is necessary to comply with a legal obligation.

Please contact us by email for further details on the processing required to safeguard legitimate interests.

Below is a list of reasons and legal bases for our use of the personal data you provide.

Scope
Legal basis

To share your personal data with third parties, at your request, to access digital trading services

If you request this, we may collect your personal data to share with third-party companies.

You have provided your consent to the processing of your personal data for one or more purposes.

To respond to your requests, questions, or concerns, we may need to collect and use personal data so we can address any enquiries you have about our services.

Processing is necessary for the legitimate interests pursued by the company or a third party.

We process personal data to comply with legal, administrative, and judicial requirements.

Processing is required to comply with legal obligations.

To enhance Our Services, we may use Personal Data. This includes, among other things, crash and malfunction reports that we collect in relation to the Services.

Processing is necessary to pursue the legitimate interests of the company or a third party.

To Prevent Fraud and Misuse of Our Services

Processing is necessary for the legitimate interests pursued by the company or a third party.

To manage and perform activities in accordance with our service requirements, including back-office operations, business development, strategic decision-making, and oversight mechanisms.

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

To support decision-making on various matters, we employ a range of analytical techniques, including statistical analysis.

Processing is necessary to pursue the legitimate interests of the company or a third party.

To protect our assets, rights, and interests—as well as those of third parties—we have developed HTML0 to establish and defend legal claims. We may process personal data to safeguard our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.

Processing is necessary for the company’s legitimate interests or those of a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers that support our services, such as hosting and storage partners, and may disclose IP address information and user experience analytics.

You may also request that we share certain personal data about you with third-party trading platforms. In such cases, we will pass the personal data you have provided to us to those third-party trading platforms. Their use of your personal data is governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with related entities or business partners. This enables the Company to access the resources required to enhance and improve the products and services it offers to customers.

Where necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors, buyers, or lenders to the company or any other company within the group if such a transaction occurs (including the transfer or sale of assets belonging to the company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and Third-Party Services

We may use third-party services on our official website, such as advertisers and analytics providers. These parties may also use cookies or similar technologies.

Cookies are small text files stored on your device when you visit or access our official website. We use cookies to collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor products and services you may find useful. We also use cookies for statistics and analytics.

Some of the cookies we use are session cookies. These are temporarily stored on your device and are removed when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. They help the website recognise you as a returning user and enable you to return to the website more easily.

Types of cookies:

We may use them according to their intended purpose:

Cookie type

Cookies are strictly necessary

Scope

These cookies are essential to enable the features you request and to help you navigate our website. We use them to deliver the information, products, and services you have requested.

They are necessary for your device to download and stream data. This enables you to navigate the website, use its features, and return to pages you visited earlier.

Additional Information

Cookies store certain personal data, such as your username and last login date, to verify your login status on the site.

They are deleted when you close your web browser (session cookies).

Cookie type

Functionality cookies

Scope

Cookies help us recognise you each time you visit our website and remember your settings and preferences.

Additional Information

They remain active until their expiry date and are retained even after you close your browser.

Cookie type

Cookies for performance

Scope

We use cookies to collect statistical information about our site’s performance and to improve it. They also enable us to analyse how our official website is used.

Additional Information

Cookies store anonymous data that isn't linked to any identifiable or identified natural person.

These cookies can be deleted when you close your browser. Other cookies may remain valid indefinitely.

Cookies are blocked or have been removed.

To block or delete cookies, adjust your browser's settings. The links below explain how to do this for several popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website's features and functions may not operate as expected if this occurs.


ONLINE TRACKING NOTICE


The Company will retain your personal data for as long as needed to fulfil the purposes described in this policy, or longer where required or permitted by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for an initial period of 12 months. If you consent, we will continue to share your data for a further 12 months.

We periodically review the Personal Data we hold to confirm it is no longer required.

9. Transfers of personal information overseas or to an international organisation

Your personal information may be transferred to other countries, meaning it could be sent to a third country (a country other than the one in which you reside) or to international organisations or jurisdictions. Company takes all necessary measures to safeguard the personal data you provide and ensures you can assert your rights and access effective legal recourse.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or an international organisation that the European Commission has recognised as providing an adequate level of protection for personal data, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”).
  • The transfer is carried out under a legally binding and enforceable agreement between public entities or authorities, in accordance with Article 46(2)(a).
  • The transfer was carried out in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. You can view these Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it applies to protect your personal data when it is transferred to third-party countries or international organisations. Please email info@wealthwaydigital.uk.

10. Personal Data Security

We have implemented appropriate organisational and technical measures to safeguard personal data, including steps to prevent accidental or unlawful destruction, loss, or modification.

We cannot guarantee or warrant the absolute security of your personal data. We are not liable for any indirect, incidental, or consequential losses arising from the use or disclosure of personal data. This includes, without limitation, any disclosure resulting from transmission errors, unauthorised third party access, or other causes beyond our control.

If we are subject to legal or other obligations beyond our control, we may be required to disclose your personal data to third parties, such as public authorities. In such circumstances, we cannot control how those third parties protect your personal data.

No method of transmitting personal data over the Internet is completely secure. The Company therefore cannot guarantee the security of any personal data you send to us through the Internet.

11. Hyperlinks to third-party websites

Links to third-party websites and applications may appear on this website. These sites and apps are not operated or controlled by the company. We are not responsible for the collection or processing of personal data by these sites or apps. This Policy does not apply to any activities carried out through such sites or apps.

When visiting any third-party websites or apps, we recommend that you review their privacy policies before deciding to access or use their services. We also suggest providing any personal data directly to them.

12. Changes to this Policy

This Policy may be updated from time to time. If we make changes, we will post the updated version on our official website. For significant changes, we will also seek to notify you through other appropriate channels and publish a notice on our website. Unless stated otherwise, amendments take effect upon publication of the revised Policy.

13. Your rights regarding your personal data

You have the right to ask us to verify the accuracy of the personal data we hold about you, correct any errors, and delete any personal data we do not require. You may also restrict the scope or types of processing applied to your personal information.

If you are an EEA resident, please refer to this page:

You have these rights in relation to the personal data you provide. To exercise any of them, please email the address below.

Access rights

The Company can verify the accuracy of the personal data it processes about you. Once verified, you may access your personal data.

The Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. Upon request, the data will be made available electronically.

The right to access personal data must be balanced with the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply or limit the scope of its response.

Right to rectification

The Company may rectify inaccurate personal data. You are entitled to request that any incomplete personal data about you be corrected, taking into account the reason for processing.

Right to Erasure

The following reasons apply: (a) Personal data is no longer needed for the purposes for which it was collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, on grounds specific to your situation, to processing based on legitimate interests pursued by us or a third party; (e) Personal data has been processed unlawfully; or (f) Personal data must be removed to meet the company's legal obligations.

This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may request that the company restrict the processing of your personal data.

If you request that the processing of your personal data be restricted, we may retain it only with your consent, to establish, exercise or defend legal claims, to protect the rights of another individual, or where there are reasons of significant public interest within the European Union or a Member State.

Your Right to Data Portability

If the processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You have the right to request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to transfer data must not infringe the rights or freedoms of others.

Right to challenge

You may object at any time to our processing of your personal data where it is based on our or a third party’s legitimate interests, including profiling on this basis. If we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or if processing is required for the establishment, exercise or defence of legal claims, we may continue processing.

In relation to direct marketing, you have the right to object at any time to the processing of your personal data.

Right to Decline Consent

You may withdraw your consent to our processing of your personal data at any time. This won't affect the lawfulness of any processing based on your consent before its withdrawal.

You have the right to file a complaint with your supervisory authority.

You may file an appeal with the supervisory authority established by a Member State to protect individuals’ fundamental rights in relation to the processing of personal data within the European Union.

The laws of the European Union and its Member States may restrict your rights regarding your personal data, as set out in this Section 13.

We will provide the information you request, in line with your rights under section 13 of this agreement, within one month of receiving your request. Where necessary—depending on the nature and volume of requests—we may extend this by up to two additional months. If an extension is required, we will inform you within one month of receipt and explain the reasons.

Subject to Section 13 of the law, information you request under your Section 13 rights will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs for providing the information or taking the requested action. We may also decline to act.

If we have any doubts about the identity of the individual submitting your request, the company may ask for additional information.